Workzoom Reviews

Overall Rating

(4.0)

2024 Awards


Overview

Product Offering

Workzoom is a leading provider of HCM systems offering a core suite of recruiting, onboarding, human resource, benefits, payroll, and time and attendance software throughout the U.S., Canada, and the Caribbean.

Founded: 2000

Headquarters: Toronto, Canada

Website: https://www.workzoom.com/

HR

  • Recruiting
  • Onboarding
  • Personnel
  • Organization
  • Engagement

Talent

  • Performance
  • Learning
  • Career Planning
  • Succession

Workforce

  • Scheduling
  • Timekeeping
  • Time Off

Payroll

  • Payroll
  • Benefits
  • Expenses


Why Choose Workzoom?

All-in-one solution on one database – A powerful all-in-one people management software that helps organizations with end-to-end people management, all from a single platform accessible from any device. Easy to use with powerful one-stop reporting.

No Risk Implementation – Workzoom’s unique implementation process offers the ultimate try-before-you-buy experience. Prospects can solve their biggest people management challenges using their own data while learning from the Workzoom team, without any upfront investment or contract.


Experts in US and Canadian HR & Payroll – If you have US and Canadian employees, Workzoom offers one of the best solutions to manage your geographically diverse workforce and unique payroll needs.

No Contracts

Workzoom is designed to delight their customers, and they are so confident in their solution that they don’t require any long-term contracts. They earn your business every month.



Learn More


Complexity Fit

Customer evaluation of the organizational complexity which is the best fit for this HRMS solution.

Very Complex

Complex

Average Complexity

Simple Requirements

0%
0%
0%
0%

Product Review

Evaluating the HRMS solution's success in meeting the organization's feature/functionality expectations.

(3.8)

Implementation Experience

Evaluating the organization's experience with the HRMS vendor's implementation.

(3.2)

Ease of Use and User Adoption

Evaluating the HRMS solution's ease of use and how widely accepted and adopted by end users.

(3.8)

Reporting

Evaluating the HRMS solutions reporting capabilities and the ability for customers to create their own custom reports.

(3.0)

Support

Evaluating the HRMS vendor's ability to meet support inquiries fully and in a timely manner.

(4.4)

Integration

Evaluating the HRMS vendor's ability to integrate with all necessary systems and ease of maintaining integrations.

(3.8)

Vendor Engagement

Evaluating the HRMS vendor's employee-customer engagement and enthusiasm to support customer needs.

(4.2)

Customer PROS

Themes

Support

Reporting

HR Expertise

"They have HR expertise and able to discuss HR matters and policies beyond a understanding limited to HR system design."

"They are very responsive, and provides step-by-step

instructions to resolve questions and concerns."

"The onboarding manager is very customer-oriented and effective for our organization."

"Integration team is very knowledgeable and will work to

satisfy your needs through Workzoom.

"Workzoom takes a unique approach to HRIS design and we found it have superior reporting and audit tracking capabilities."

"Helpful and supportive team at Workzoom"

Customer CONS

Themes

Complexity

Increase Training

"From an administrator perspective, I found Workzoom to be more complex than I anticipated."

"To me the leave approval process seemed to be complex and took time to learn."

"We would benefit from a more comprehensive training component."


"Customers would benefit from more training guides and options"

Suggestions and Observations

"Great system that can be built for your HR needs. Not a

cookie cutter like most systems. This software is forever adapting to make things better and have a productive HR department."

"Understand your training needs and how Workzoom with provide guides to ensure widespread adoption."

*Why are HR Technology Advice Review Ratings Lower Than Other Websites?

HR Technology Advice reviews exhibit a balanced representation of customer experiences, encompassing both positive and negative feedback from verified users. The organic growth of these reviews ensures a genuine reflection of customer sentiments. Unlike some platforms that might selectively solicit more positive feedback, HR Technology Advice's approach captures a broader spectrum of opinions. Consequently, the ratings on this platform are more likely to mirror the diverse experiences of the average customer, offering a more authentic and comprehensive snapshot of the overall customer satisfaction.


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