Dayforce Reviews
Overall Rating
4.0 out of 5 stars — Based on 56 verified HRIS customer reviews of Dayforce.
2025 Dayforce Awards
Complexity Fit
Customer evaluation of the organizational complexity which is the best fit for this HRMS solution.
Very Complex
Complex
Average Complexity
Simple Requirements
Dayforce Customer Reviews & Ratings
Product Review
Evaluating the HRMS solution's success in meeting the organization's feature/functionality expectations.
Implementation Experience
Evaluating the organization's experience with the HRMS vendor's implementation.
Ease of Use and User Adoption
Evaluating the HRMS solution's ease of use and how widely accepted and adopted by end users.
Reporting
Evaluating the HRMS solutions reporting capabilities and the ability for customers to create their own custom reports.
Support
Evaluating the HRMS vendor's ability to meet support inquiries fully and in a timely manner.
Integration
Evaluating the HRMS vendor's ability to integrate with all necessary systems and ease of maintaining integrations.
Vendor Engagement
Evaluating the HRMS vendor's employee-customer engagement and enthusiasm to support customer needs.
Dayforce Pros & Cons
Dayforce Customer Pros
Themes
Ease of Use
Continuous Improvement
Good Value
"Dayforce is competitively priced. It was a good value from the HRIS solutions we considered."
"They are always updating the system to incorporate new features."
"Very user friendly system, great help desk."
Dayforce Customer Cons
Themes
Support
Tax Department
Mobile App
"We found the Tax Department to be weak. They have made improvements, but still not meeting our expectations. We found tax employees were not very knowledgeable."
"We were told we were too small to have an Account Manager. We felt like we had no one to turn to. "
"Tech issues with the mobile app - it does not work with all mobile devices"
Suggestions and Observations
"Dayforce is focused on providing new functionality….however, existing functionality is often not continuously improved."
"My advice to any organization, make sure you take all the lessons in full, don't skip them or you will struggle at launch."
"Our experience was that Dayforce support was understaffed and not very knowledgeable. Getting a resolution sometime took weeks."
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